Google Documents : The Relationship between Service Quality and Loyalty of Outpatient BPJS Patients at Kartini General Hospital with Patient Satisfaction Mediation as Variable
| Title | The Relationship between Service Quality and Loyalty of Outpatient BPJS Patients at Kartini General Hospital with Patient Satisfaction Mediation as Variable |
|---|---|
| Abstract | |
| Authors | N Fernandes, NC Afif, E Sutrisna |
| Journal Name | Sustainable Competitive Advantage (SCA) 12 (1), 2022 |
| Publish Year | 2022 |
| Citation | (not set) |
| Url | https://scholar.google.com/scholar?q=+intitle:"The Relationship between Service Quality and Loyalty of Outpatient BPJS Patients at Kartini General Hospital with Patient Satisfaction Mediation as Variable" |
| Author | Dr. NUR CHOIRUL AFIF, S.E., M.Si, M.M. |
| File | 6380479.pdf |