Scopus Documents # Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty
| Title | Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty |
|---|---|
| Quartile | |
| Publication Name | Management Science Letters |
| Creator | Hayati S. |
| Page | 2561-2570 |
| Issn | 19239335 |
| Volume | 10 |
| Cover Date | 2020-01-01 |
| Cover Display Date | 2020 |
| Doi | 10.5267/j.msl.2020.3.039 |
| Citedby Count | 24 |
| Aggregation Type | Journal |
| Url | https://www.scopus.com/record/display.uri?eid=2-s2.0-85083325037&origin=resultslist&sort=plf-f |
| Author | Dr SULIYANTO, S.E., M.M. |
| File | 85083325037.pdf |