Google Documents : Service Quality Analysis Of Tokopedia And Shopee Mobile Commerce Applications Using Mobile Service Quality (M-S-QUAL) And Importance Performance Analysis (IPA) Methods

TitleService Quality Analysis Of Tokopedia And Shopee Mobile Commerce Applications Using Mobile Service Quality (M-S-QUAL) And Importance Performance Analysis (IPA) Methods
Abstract
AuthorsKA Kamila, K Muhammad, H Asyari
Journal NameJournal of Industrial and Mechanical Engineering (JIMIEN) 1 (1), 15, 2023
Publish Year2023
Citation(not set)
Urlhttps://scholar.google.com/scholar?q=+intitle:"Service Quality Analysis Of Tokopedia And Shopee Mobile Commerce Applications Using Mobile Service Quality (M-S-QUAL) And Importance Performance Analysis (IPA) Methods"
AuthorIr KATON MUHAMMAD, S.T, M.T
File8035435.pdf