Google Documents : Service Quality Analysis Of Tokopedia And Shopee Mobile Commerce Applications Using Mobile Service Quality (M-S-QUAL) And Importance Performance Analysis (IPA) Methods
Title | Service Quality Analysis Of Tokopedia And Shopee Mobile Commerce Applications Using Mobile Service Quality (M-S-QUAL) And Importance Performance Analysis (IPA) Methods |
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Abstract | |
Authors | KA Kamila, K Muhammad, H Asyari |
Journal Name | Journal of Industrial and Mechanical Engineering (JIMIEN) 1 (1), 15, 2023 |
Publish Year | 2023 |
Citation | (not set) |
Url | https://scholar.google.com/scholar?q=+intitle:"Service Quality Analysis Of Tokopedia And Shopee Mobile Commerce Applications Using Mobile Service Quality (M-S-QUAL) And Importance Performance Analysis (IPA) Methods" |
Author | Ir KATON MUHAMMAD, S.T, M.T |
File | 8035435.pdf |