Google Documents : A Combined Application of SERVQUAL and fuzzy DEMATEL to Evaluate a University's Service Quality
| Title | A Combined Application of SERVQUAL and fuzzy DEMATEL to Evaluate a University's Service Quality |
|---|---|
| Abstract | |
| Authors | VRB Kurniawan, OPD Sawitri, T Yulianti, DA Susanti, FH Puspitasari |
| Journal Name | Proceedings of the International Conference on Engineering and Information …, 2022 |
| Publish Year | 2022 |
| Citation | 1 |
| Url | https://scholar.google.com/scholar?q=+intitle:"A Combined Application of SERVQUAL and fuzzy DEMATEL to Evaluate a University's Service Quality" |
| Author | Dr DYAH SUSANTI |
| File | 6316751.pdf |