Google Documents : The Influence of Servicescape and Service Encounter on Consumer Emotion, Perceived Service Quality, and Consumer Satisfaction
| Title | The Influence of Servicescape and Service Encounter on Consumer Emotion, Perceived Service Quality, and Consumer Satisfaction |
|---|---|
| Abstract | |
| Authors | FF SUSANTO, RP SETYANTO |
| Journal Name | JOURNAL OF RESEARCH IN MANAGEMENT 1 (1), 2018 |
| Publish Year | 2018 |
| Citation | (not set) |
| Url | https://scholar.google.com/scholar?q=+intitle:"The Influence of Servicescape and Service Encounter on Consumer Emotion, Perceived Service Quality, and Consumer Satisfaction" |
| Author | RUSMUSI INDRANJOTO MP, M.Si |
| File | 3869824.pdf |