Google Documents : Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty
| Title | Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty |
|---|---|
| Abstract | |
| Authors | S Hayati, A Suroso, S Suliyanto, M Kaukab |
| Journal Name | Management Science Letters 10 (11), 2561-2570, 2020 |
| Publish Year | 2020 |
| Citation | 71 |
| Url | https://scholar.google.com/scholar?q=+intitle:"Customer satisfaction as a mediation between micro banking image, customer relationship and customer loyalty" |
| Author | Dr SULIYANTO, S.E., M.M. |
| File | 3181711.pdf |